US Pharm. 2006;11:50-61.

Many pharmacy employees find it necessary to be absent from work for a variety of valid family and personal health reasons. Unfortunately, pharmacy employers' and employees' views of what is a valid and necessary absence from work do not always coincide. Because there are relatively few laws protecting employees from wrongful termination, these absences can give employers the opportunity to fire employees without fear of repercussion.

To provide employees with protection from termination based upon certain valid family and medical reasons, the U.S. government passed the Family and Medical Leave Act (FMLA) on August 5, 1993.1 Implemented by the U.S. Department of Labor (DOL) in early 1995, the FMLA provides a means for employees to balance their work and family responsibilities by taking a leave of absence for certain reasons. The act benefits families by providing them with stability and economic security. It is also intended to promote the nation's interest in preserving the integrity of families.2

Basic Leave Provisions Under the FMLA
The FMLA requires covered employers to grant eligible employees up to 12 workweeks of unpaid leave during any 12-month period for the birth and care of an infant, placement of a child with the employee for adoption or foster care, care of an immediate family member (spouse, child, or parent) with a serious health condition, or inability to work because of a serious health condition.3 FMLA regulations, issued by DOL, define a "serious health condition" as an illness, injury, impairment, or physical or mental condition that involves (1) inpatient care (i.e., an overnight stay) in a hospital, hospice, or residential medical care facility, including any period of incapacity (i.e., inability to work, attend school, or perform other regular daily activities due to the condition or treatment for or recovery from the condition) or subsequent treatment in connection with such inpatient care or (2) continuing treatment by a health care provider.4

Under FMLA regulations, the employer is permitted to select the 12-month period in which the 12 weeks of leave entitlement occur--i.e., calendar year, fiscal year, the employee's employment anniversary date, the 12-month period measured forward from the date that any employee's first FMLA leave begins, or a "rolling" 12-month period measured backward from the date on which an employee uses any FMLA leave. If the employer fails to select one of these options, then the option that provides the most beneficial outcome for the employee will be used.5

Interestingly, both men and women are equally entitled to FMLA leave for the birth of a child or placement of a child with the employee for adoption or foster care. If both parents work for the same organization, as may be found in certain pharmacy organizations, a special provision in the FMLA regulations addresses this issue, specifying that the couple is limited to a combined total of 12 workweeks of FMLA leave.6

As demonstrated, there are many situations that will allow pharmacy employees to take extended absences from work under the FMLA.

Employees Covered by the FMLA
An "eligible employee" is an employee of a covered employer who has been employed by the employer for at least 12 months, has been employed for at least 1,250 hours of service during the 12-month period immediately preceding the commencement of the leave, and is employed at a work site where 50 or more employees are employed by the employer within 75 miles of that work site.7 The 12-month employment requirement need not be met in consecutive months.

Whether an employee has worked for the employer for at least 1,250 hours in the past 12 months and has been employed by the employer for a total of at least 12 months must be determined as of the date leave commences--i.e., if an employee notifies the employer of need for FMLA leave before the employee meets eligibility criteria, the employer must either confirm the employee's eligibility based upon a projection that the employee will be eligible on the date leave would commence, or must advise the employee regarding when the eligibility requirement will be met.

Employers Covered by the FMLA
The FMLA affects employers with 50 or more employees for each working day during each of 20 or more weeks in the current or preceding year.8 However, all U.S. government employees (e.g., those employed by the Veteran's Administration or the Public Health Service), with a few unique exceptions, are covered by this act.

Based on the preceding statement, it is possible that many pharmacy chains and hospitals are covered by the FMLA. Independent pharmacies may (or may not) qualify, depending on the number of employees. How is the number of employees determined? Any employee whose name appears on the employer's payroll will be considered employed each working day of the calendar week and must be counted regardless of whether compensation is received for the week. Employees on paid or unpaid leave, including FMLA leave, leave of absence, and disciplinary suspension, are counted as current employees, provided that the employer has a reasonable expectation that the employee will return to active employment.9 Additional guides are in place for those private employers who are at the 50-employee count and then drop slightly below it.10

Employee Benefits Under the FMLA
One benefit of the FMLA is that under certain circumstances, leave may be taken "intermittently or on a reduced leave schedule."11 Intermittent leave is FMLA leave taken in separate blocks of time (e.g., anywhere from one hour to several weeks) due to a single qualifying reason, whereas a reduced leave schedule is a change in an employee's schedule for a period of time, normally from full to part time.

When leave is taken after the birth of a child or placement of a child for adoption or foster care, an employee may take leave intermittently or on a reduced leave schedule with employer consent only. The employer's consent is not required, however, for leave during which the mother has a serious health condition in connection with the birth of her child or the newborn child has a serious health condition.

Likewise, leave may be taken intermittently or on a reduced leave schedule when medically necessary for planned or unanticipated medical treatment of a serious health condition or for recovery from treatment or from a serious health condition. For example, leave can be taken intermittently to attend medical appointments or receive treatment such as chemotherapy. A pregnant employee may take leave intermittently for prenatal examinations or for periods of severe morning sickness. Intermittent leave or a reduced leave schedule may also be taken to provide care or psychological comfort to an immediate family member with a serious health condition. Additionally, an intermittent or a reduced leave schedule can be taken if an employee or an employee's family member is incapacitated or if the employee is unable to perform the essential functions of the position because of a chronic serious health condition, regardless of whether he or she is receiving treatment.

While there is no limit on the length of an increment of leave, an employer may limit leave increments to the shortest period of time that the employer's payroll system uses to account for absences or use of leave, provided it is one hour or less. For example, an employee might take two hours off to attend a medical appointment or might work a reduced workday over a period of several weeks while recuperating from an illness. An employee generally may not be required to take more FMLA leave than necessary to address the circumstance that precipitated the need for the leave. For example, if a condition takes only six weeks from which to recuperate, the employer cannot require the employee to take the full 12 weeks.

Another benefit of the FMLA is the requirement that employers provide each returning employee with the same job position that the employee held when leave commenced or with an equivalent position, with equivalent benefits, pay, and other terms and conditions of employment.12 However, the FMLA does not require that employees who are among the 10% highest-paid employees of the company (also known as key employees) be restored their jobs if it would cause substantial and grievous economic injury to the employer.13,14 The substantial and grievous economic injury requirement would probably prove difficult to justify with regard to chain pharmacies or hospitals. Nevertheless, it would be advisable for pharmacy employees to have an understanding of the employer's intent regarding this section of the FMLA.

Additionally, employees who take FMLA leave do not lose any benefits (e.g., vacation or sick time) that accrued before the leave commences. However, the law does not require that employees accrue the same employment benefits during the period of the leave, although many employers allow such an accrual. In addition, employers are required to maintain health insurance coverage under a group health plan for employees who take an FMLA leave, and both the employee and the employer are required to continue to pay their usual respective portions of the premium. 15 If, however, the employee does not return from a leave for reasons other than a continuation, recurrence, or onset of a serious health condition or other circumstances beyond the employee's control, the employer may require the employee to repay the employer's share of premiums paid during the leave of absence.16

While it seems that benefits are stacked in favor of the employee, certain options are available to the employer in restricting benefits. Employers do not have to provide paid time off for the leave unless they normally would provide such paid leave. It should be noted that an employee's accrued paid leave (e.g., sick or vacation time) may be substituted for certain FMLA purposes at either the employee's or employer's request.17 Furthermore, an employer is not required to offer the full 12 weeks of unpaid leave after paid leave is used. This prevents an employee from taking, for example, four weeks of accrued sick time, six weeks of vacation time, and an additional 12 weeks of unpaid leave. Employers also have the right to request that employees provide a health care provider's certification of the employee's medical condition. The FMLA allows the employer, when there is reason to doubt the validity of the original certification, to obtain both a second and a third opinion at the expense of the employer.18




Notice Requirements for Employers and Employees

Employee to Employer: An employee must provide an employer with at least 30 days' advance notice before FMLA leave is to begin if the need for the leave is foreseeable (e.g., the birth of a child, placement of a child for adoption or foster care, or planned medical treatment for a serious health condition of the employee or of a family member).19 If 30 days' notice is not feasible (e.g., because of a lack of knowledge of approximately when leave will be required to begin, a change in circumstances, or a medical emergency), notice must be given as soon as possible. An employee shall provide the employer with at least verbal notice of the employee's need for FMLA leave as well as the anticipated timing and duration of the leave. Employees are usually expected to consult with their employers to work out a treatment schedule that best suits the needs of both the employer and the employee.

Employer to Employee: According to FMLA regulations, employers are responsible for posting a notice to all employees of their rights under the act.20 Preapproved notices explaining pertinent provisions of the law and providing information about filing a charge in violation of the law are available through DOL. Furthermore, if an employer has an employee handbook or other written guidance that includes information on employee benefits or leave, information on the FMLA must be included.21

Employer Recordkeeping Requirements

In general, employers must keep a number of records relating to the FMLA. Some of the required records include dates of FMLA leaves taken by FMLA-eligible employees; hours of leave, if an incremental leave or a reduced leave schedule is used; copies of all notices given to employees by the employer; information regarding employer policies and employee benefits under the FMLA; and/or records of any dispute between the employer and employee regarding the designation of the leave as an FMLA leave.22

Enforcement of the FMLA
Employees and other persons may file complaints of FMLA violations in person or via mail or telephone with the Wage and Hour Division of DOL's Employment Standards Administration.23 Suit may be filed to ensure compliance with the FMLA and to recover damages if a complaint cannot be resolved administratively. Employees also have private rights of action, without DOL involvement, to correct violations and recover damages through the courts. 24 A list of Web sites that provide information about the FMLA is found in Table 1.

Case Law

In Brenneman v. Medcentral Health System, Brenneman, an employee for 27 years at the hospital pharmacy, was terminated for excessive absenteeism.25 During the course of his employment, he had 193 unapproved absences and 34 late arrivals. While it was well known that Brenneman had diabetes, he never indicated to management that his absences were related to his diabetes. Only after termination did Brenneman claim that his absences were related to a serious health condition, diabetes, and thus should not have been considered inappropriate, as they were protected under the FMLA. The court, ruling in favor of the medical center, stated that in order to invoke the FMLA, the eligible employee, during his employment, must request leave and give the employer notice that he is requesting such leave for a serious health condition. According to the court, a valid claim by an aggrieved employee can be successful only if the employee requests medical leave and receives medical attention for the serious health condition prior to termination of employment. The court followed the rules of the FMLA, which requires the employee to give the employer sufficient notice of an FMLA-qualifying reason for absences.26

 

Conclusion

The FMLA is an important piece of legislation that affects the pharmacy workplace. It provides to covered pharmacy employees the opportunity to take job-protected, unpaid leave--or to substitute appropriate paid leave, if the employee has earned or accrued it--for up to a total of 12 workweeks in any 12-month period. It provides leave for childbirth, adoption of a child, and care of an ill child or spouse, ailing parents, or an employee's own serious health condition. It also allows employers to request certification that the medical condition is indeed valid. Overall, the FMLA provides consistent guidelines for prolonged absences from work that allow American families to balance the demands of the workplace with family responsibilities.

REFERENCES

1. 29 U.S.C. § 2601.

2. 29 C.F.R. § 825.101(a).

3. 29 C.F.R. § 825.112(a).

4. 29 C.F.R. § 825.114(a).

5. 29 C.F.R. § 825.200(b), (e).

6. 29 C.F.R. § 825.202(a).

7. 29 C.F.R. § 825.110.

8. 29 C.F.R. § 825.104(a).

9. 29 C.F.R. § 825.105(c).

10. 29 C.F.R. § 825.105(f).

11. 29 C.F.R. § 825.203.

12. 29 C.F.R. § 825.214(a).

13. 29 C.F.R. § 825.217(a).

14. 29 C.F.R. § 825.218(a).

15. 29 C.F.R. § 825.209(a).

16. 29 C.F.R. § 825.213(a).

17. 29 C.F.R. § 825.207(a).

18. 29 C.F.R. § 825.307(a)(2), (c).

19. 29 C.F.R. § 825.302(a).

20. 29 C.F.R. § 825.300(a).

21. 29 C.F.R. § 825.301(a)(1).

22. 29 C.F.R. § 825.500.

23. 29 C.F.R. § 825.401(a).

24. 29 C.F.R. § 825.400(a)(2).

25. Brenneman v. Medcentral Health System, 366 F3d 412 (6th Cir 2004).

26. 29 C.F.R. § 825.302(c).

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