RelayHealth announced the launch of its NotifyRx solution, a real-time messaging notification and intervention tool that instantly delivers the latest drug information to pharmacists before they fill a prescription order that could potentially harm the patient. Four types of electronic messaging options--consumer safety, product disposal, product update, and educational material--are provided by NotifyRx.

"The usual mechanisms of transmitting vital pharmaceutical communications to pharmacies are generally slow, unreliable, and inefficient, often hindering pharmacists from being current with critical drug information when filling a patient's prescription," said Jay Wiley, senior director of RelayHealth's Pharmacy Solutions. "In contrast, the NotifyRx solution provides timely communications that improve chances of avoiding adverse drug interactions and facilitates accurate distribution and safe use of medications."

In July 2007, the NotifyRx solution alerted pharmacies of an FDA-approved change of the drug name Omacor to Lovaza. The drug entity remained the same, but the National Drug Code number changed, which could potentially confuse pharmacists, technicians, and patients. Reliant Pharmaceuticals and retail pharmacists found this messaging pilot valuable, noting that it may have prevented incidences of double dosing.

Currently, a total of 36,802 drug stores have contracted to receive NotifyRx electronic messaging notification.

RelayHealth also announced the release of an electronic medication reconciliation solution, IntegrateRx Medication History. This product provides health care organizations with a record of a patient's medications based on information extracted from insurance claims and/or prescription records. This is made possible through the participation of pharmacies, pharmacy system vendors, hospital medication reconciliation vendors, and RelayHealth's pharmacy claims processing network, which processes prescription claims for more than 70% of the nation's pharmacies. IntegrateRx is designed to replace the typically manual process of interviewing the patient. Because IntegrateRx offers drug interaction screening, it also supports hospitals in meeting the requirements instituted by the Joint Commission.